Frequently Asked Questions

Everything you need to know

  • Aurora Verité carefully curates each jewelry design with an emphasis on timeless style, exceptional
    craftsmanship, premium materials, and diamond quality. Our collections feature both natural and lab-grown
    diamonds, allowing customers to select jewelry that reflects their individual preferences and meaningful
    moments.

  • Standard shipping generally takes 3–5 business days for delivery, depending on your location, selected shipping method, carrier operations, and other factors outside our control.

  • Contact us within 7 days of delivery and we'll work with you to make it right.

  • Eligible returns are accepted within 30 days of delivery.

  • Yes. Every order includes tracking once it ships.